Shipping policy

Our aim is to get your pet hydrated as quickly as possible! 

  • Order processing times: orders are processed within 48 hours (though usually it's much faster than that!) 

  • International shipping options: we currently ship individual orders only within the USA.

  • Shipping costs: all USA orders ship free!

  • Returns, changes, and cancellations: Our goal is 100% Customer Delight. Pease see our refund policy and contact us if any questions!

  • Order tracking details: Once your order ships, you will receive an email with tracking information. Didn't receive your tracking email? Check your spam folder – if it's not there, please reach out!